At V² Design Co., we understand that sometimes, plans change. To accommodate those moments, we’ve crafted a straightforward cancellation policy that respects both your flexibility and our commitment to quality and efficiency.
Time Frame for Cancellation
If you have a change of heart about your order, we’re here to help. Cancellations can be made within 24 hours of your purchase. This policy is in place because our art prints are created on-demand, specifically for you. Once your order has been sent to production (after the 24-hour window), it enters a process tailored to bring your selected art to life, making it impossible to cancel or refund.
Why Only 24 Hours?
Our on-demand printing model is designed to reduce waste and ensure that each piece of art is produced with the utmost care and precision. This efficient process begins almost immediately after an order is placed, dedicating resources and time to create something truly unique for your space. The 24-hour window provides a brief period for any necessary changes while maintaining our commitment to sustainability and quality.
How to Cancel Your Order
If you decide to cancel your order within the 24-hour timeframe, please follow these steps:
- Contact Us Immediately: Reach out to our customer service team as soon as you decide to cancel. The quicker we know, the easier it is to halt the process.
- Provide Your Order Details: Include your order number and any relevant details to help us quickly identify and pause your order’s production.
After 24 Hours
We are unable to accept cancellations or offer refunds once the 24-hour window has passed and your order has been moved to production. This policy ensures that we can continue to offer high-quality, personalized art without unnecessary delays or costs.
Questions or Concerns?
Our team is here to support you through every step of your V² Design Co. experience. If you have any questions about our cancellation policy or need assistance with an order, don’t hesitate to contact us. We’re dedicated to ensuring your satisfaction and are happy to help with any inquiries you may have.
Thank you for choosing V² Design Co. We appreciate your understanding and are excited to bring a touch of creativity into your home.